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Stagiaire High School of Languages University of Pavia Pavia sur executive-assistants.enligne-ch.com

executive-assistants.enligne-ch.com : stagiaires

Journalism and press officer

Code CV : 4f2bcd74349b5486
Date de dernière connexion : 2012-05-21

Mademoiselle Le... Ma...
...
20132 Milan
Italie

Métiers préparés : In the last 4 years I worked in customer service support. In Italy-China Chamber of commerce I organized with my colleagues'help the events to promote my company: fairs, fashion shows.

Ecole: University of Pavia
27100 Pavia

Cycle : High School of Languages 5eme année
High School of Languages
Dernier niveau d'etudes validé avec diplome : Bac-3
Dernier diplome : BA in Communication Sciences
Niveau d'études actuel : Bac+3
Métiers préparés : In the last 4 years I worked in customer service support. In Italy-China Chamber of commerce I organized with my colleagues'help the events to promote my company: fairs, fashion shows.
Indesign and Excel
Durée du stage : three or four months
Début du stage :
2012-03-01 2012-05-31
Temps Plein Oui
Alternance Oui
Mobilité autour de votre lieu d'habitation : 100Km >> ...

Lettre de motivation

Dear Recruiter,
I
am writing to express my interest in your current opening for journalist or press officer vacant position.
Having served in export customer service and organization events for the last four years, I
am confident that I can make a valuable contribution to your organization’s
future projects and initiatives.
I am curious, multi-tasking and goal oriented person. My résumé contains
additional details regarding my career accomplishments. I would welcome an
opportunity for a personal interview to discuss your organization’s needs and
the results you can expect from me in addressing those needs. And I thank you
in advance for your time and review of my qualifications.

Sincerely,
Lea

CV

March-July 2011





Nestlé Italy

Export customer service



Milan, Italy





·
Handling Nestlé sweet bakery of Asian customers (China, India, Korea), south
America (Mexico, Brasil) and Israel.

·
Receiving orders directly from the customer or through the sales manager,
check product availability and production calendar in order to organize the
shipment.

·
Optimize the cargo, check shipping
time and take contact with the forwarder
to book the shipment in order to ship the goods in time.





Aug 09- Dec 2010



Endress+Hausser

Export customer service



Milan, Italy





Endress+Hauser leading supplier of measuring instruments and automation solutions for the
industrial process engineering industry



·
Orders’ management of Asia (China, India, Korea, Japan), Germany and
Australia.

·
Answer customers queries via telephone and email, provide a superior
level of customer care (verify projects’ feasibility with Technical, Purchasing
and Logistics Departments).

·
Fix and confirm to the customers a delivery date according to
production’s manager.





Nov-
July 2009



Sorgenia Ltd.

Customer service



Milan, Italy





Sorgenia Italian electricity manufacturer



· Inform
customers on a specific range of Sorgenia services, and make suggestions.

· Answer telephone calls and respond to customers' requests according to
the issue and to the knowledge acquainted during the training course.





Nov
07-Oct 2008



Globe Dragon Technology Ltd.

Junior export manager



Shenzhen, China



Mould & Injection Projects
Management Company




·
Find new sale’s channels to promote the company, and
to develop portfolio European Market
(France, Italy, Switzerland, Spain,
UK).

·
Set goals for moulds injection’s market share and
growth.

·
B2B customer care, follow up the projects, taking care
of customers’ inquiries and needs, solving problems, maintaining international commercial
relations.

·
Organize customers’
schedules in China (transportation, accommodation, translators).


May
- August 2007



China-Italy
Chamber of commerce


Executive assistant



Shenzhen, China



·
Foster the development of Italian
companies operating in China.

·
Contribute to the development of
constructive trade relations between Italy and China.

· Provide
operational support to the Italian companies in the south of China: start up, legal assistance, research
of healthy Chinese companies could meet Italian needs.

· Organize
commercial delegations, seminars, networking, gatherings with local authorities
and suppliers to promote Italy’s image in China.

· Taking part to International trade shows in China, fund raising activity.
Show Italian Chamber service and increase the number of Italian Chamber’s members.



EDUCATION



Oct.-June 2012



Chinese
classes basic level



Italy-China Foundation, Milan





December 2011



Journalism
classes



Milan





October 2011



Indesign
course



Milan





Sect-October 2011



Press
office classes



Milan





Oct.2009-June 2011



Spanish
classes



Milan





Feb-April 2009



Journalism
classes-Enzo Biagi



Milan





Nov 2007-April 2008



Chinese
classes basic level



Shenzhen University, China





2002-2006



BA
Communication Sciences-Journalism



Pavia





During my academic studies in Communication Sciences I took part to Erasmus
program at Katholieke Universiteit of Leuven, Belgium (2005).

French classes at -Université Paul Valéry di Montpellier III, France
(summer 2000-2001)

First high school year at Boarding School Yemin-Orde, Israel(1995-1996)

Divers

Outils / Logiciels / Méthodes maitrisés : Office Pack(word, excel, power point) Outlook, Lotus, Internet Explorer, Firefox

Permis VL, PL, véhicules spéciaux : Indesign

Langues :
Français : Courant
Hébreu : Intermédiaire
Espagnol : Débutant
Chinois : Débutant

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